Frequently Asked Questions

Get answers to common questions about Add tip Esthetician.

During checkout select the prepaid gratuity option labeled Add tip Esthetician. Choose an amount before finalizing your appointment. The tip posts to your esthetician's service record and appears on your receipt for transparency.

Yes, edits are possible up to 24 hours before your appointment through your online account or by calling the spa. After that window, changes may not be processed and will depend on administrative timelines.

Yes, the prepaid gratuity processes with your final transaction and will show as part of the spa charge. Exact descriptor may vary by bank, but the payment will be traceable on your statement.

Refunds depend on our cancellation policy and notice period. If you cancel within the allowable window, the prepaid tip is typically refunded; same-day cancellations may forfeit gratuities. Contact the spa for case-specific resolution.

Absolutely. The prepaid tip secures an initial gratuity, but you may add extra cash or card gratuity at the end of your service to further reward exceptional care. Let your esthetician or front desk know and we will adjust the receipt.

Prepaid gratuities are allocated to the esthetician who provided the facial, reflected in payroll or service tips according to our internal policies. For specifics about distribution and timing, please ask a manager or consult spa staff.